PROPZY TRICITY Help Center

How can we help you today?

Search our knowledge base or browse help topics below to get instant answers.

Tenant Support & Renting

How to search, schedule visits, contact owners, and sign rental agreements.

Property Owner Guide

Listing properties, electricity bill verification, and managing tenant inquiries.

0% Brokerage & Trust

Understanding PROPZY TRICITY zero brokerage model and verified owner guarantees.

Payments & Security

Security deposit guidelines, rent payment receipts, and refund policies.

Popular Help Articles

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Trust & Safety2 min read

How does PROPZY TRICITY guarantee 0% Brokerage?

PROPZY TRICITY connects tenants directly with verified property owners without any middleman brokers or hidden commissions. Owners list properties directly, and tenants contact them with 100% transparency.

Owner Guide3 min read

What documents are needed for Owner Verification?

Property owners must submit a valid Electricity Bill containing their Consumer Number and address matching the listing details. Our admin team verifies ownership before property approval.

Tenant Support2 min read

How do I schedule a property visit?

Click "Contact Owner" or "Schedule Visit" on any property listing page. You will get direct WhatsApp or phone access to coordinate visit times with the property owner.

Tenant Support3 min read

What is the PROPZY TRICITY Relax Plan?

The Relax Plan pairs you with a dedicated Relationship Manager (RM) who handpicks listings, schedules visits, and negotiates rent terms on your behalf.

Still need assistance?

Our administrative support team is ready to help you with property verification, listings, or technical queries.